Prices

Support plans, Microsoft 365 licences, the security audit, Cyber Essentials, DCC and consultancy, with what each one includes. All prices exclude VAT. Bespoke support, teams of more than 99 people and network design are quoted in writing.

Support plans

Per user per month, excluding VAT, on top of your Microsoft 365 licences. Minimum 5 users. Managed and Secure have a minimum of £250 a month. Rolling monthly, 30 days' notice. Onboarding: one month's support fee, waived on a 12-month agreement.

Which plan is for me?

  • You want a helpdesk and admin for Microsoft 365, nothing moreEssentials
  • You also want your computers monitored, patched and protectedManaged
  • You have compliance to show, and want the reports and the yearly audit includedSecure

Essentials

Microsoft 365 help and admin

£12per user per month

Minimum 5 users

10 people£120 a month

First reply within 2 business hours

Included

  • Email helpdesk for your staff on Microsoft 365 problems
  • Starters and leavers set up and removed
  • Licence changes and renewal dates managed
  • Password and MFA resets
  • Shared mailbox and Teams changes

Not included

  • No computers or devices managed
  • No endpoint protection: no Huntress EDR, no Defender set up
  • No Microsoft 365 backup
  • Remote fixes charged at £95 an hour, not unlimited

Managed adds these.

Get a quote for Essentials

Secure

For firms with compliance to show

£55per user per month

Minimum 5 users, and £250 a month

10 people£550 a month

First reply within 1 business hour

Included

  • Everything in Managed
  • Huntress Managed ITDR, watching Microsoft 365 sign-ins 24/7
  • Security awareness training and phishing tests for your staff, run with Huntress
  • Laptops and phones managed with Intune (Business Premium)
  • Monthly security report mapped to Cyber Essentials controls
  • The yearly Microsoft 365 audit included
Get a quote for Secure
The support plans compared
PlanEssentialsMicrosoft 365 help and adminRecommendedManagedMicrosoft 365 and computers, monitored and protectedSecureFor firms with compliance to show
Price£12per user / month£35per user / month£55per user / month
10 people, a month£120£350£550
Minimum5 users5 users, and £250 a month5 users, and £250 a month
First replywithin 2 business hourswithin 2 business hourswithin 1 business hour
Remote fixes£95 an hourUnlimited, during support hoursUnlimited, during support hours
In every plan
Email helpdesk for your staff on Microsoft 365 problemsIncludedIncludedIncluded
Starters and leavers set up and removedIncludedIncludedIncluded
Licence changes and renewal dates managedIncludedIncludedIncluded
Password and MFA resetsIncludedIncludedIncluded
Shared mailbox and Teams changesIncludedIncludedIncluded
Managed and Secure add
Computers monitored and patched with NinjaOne, up to 2 per userNot includedIncludedIncluded
Huntress Managed EDR, watched by a 24/7 security teamNot includedIncludedIncluded
Microsoft Defender for Business set up and managedNot includedIncludedIncluded
Security settings kept: MFA, conditional access where your plan allows, SPF, DKIM and DMARCNot includedIncludedIncluded
Microsoft 365 security settings applied from a tested baseline and checked for drift, with your policies backed up so they can be restoredNot includedIncludedIncluded
Microsoft 365 backup of email, OneDrive, SharePoint and TeamsNot includedIncludedIncluded
Monthly security score check and a quarterly reviewNot includedIncludedIncluded
Secure adds
Huntress Managed ITDR, watching Microsoft 365 sign-ins 24/7Not includedNot includedIncluded
Security awareness training and phishing tests for your staff, run with HuntressNot includedNot includedIncluded
Laptops and phones managed with Intune (Business Premium)Not includedNot includedIncluded
Monthly security report mapped to Cyber Essentials controlsNot includedNot includedIncluded
The yearly Microsoft 365 audit includedNot includedNot includedIncluded
Get a quote for EssentialsGet a quote for ManagedGet a quote for Secure

Bespoke. On-site visits, servers, more than 50 people, 24/7 cover or a mix of plans. Get a bespoke quote

Defender for Business is included in Business Premium. On other plans it is a £2.30 per user licence add-on.

In detail: IT support, the support plans on the home page.

Microsoft 365 licences

Microsoft's UK list prices, per user / month, excluding VAT, on an annual subscription paid yearly. Checked 22 October 2026. These prices are for licences only; support is a separate plan.

Business plans (up to 300 users)

PlanPer user / month
Microsoft 365 Business BasicWeb and mobile Word, Excel, PowerPoint and Outlook, business email, Teams and 1 TB of storage per person.£5.40
Microsoft 365 Business Standard with CopilotDesktop, web and mobile apps, business email and Teams, with Copilot built in.£18.10
Microsoft 365 Business Premium with CopilotEverything in Standard, plus device management, advanced security and data protection, with Copilot built in.£24.60

Add-ons

PlanPer user / month
Microsoft 365 Copilot BusinessCopilot for a Microsoft 365 Business plan you already have.£16.10
Microsoft Teams Phone StandardA cloud phone system for Teams. Phone numbers and call minutes need a calling plan or phone provider.£7.70
Microsoft Defender for BusinessDevice protection on its own. Already included in Business Premium.£2.30

Other plans, such as Exchange Online, Apps for business, E3 or E5, are quoted at today's price. Time-limited Microsoft offers are not included.

In detail: which Business plan fits, our guide.

Microsoft 365 security audit

One fixed price, excluding VAT, for a read-only review of your Microsoft 365 with a written report.

ServicePrice
Microsoft 365 security auditRead-only review with a written report, up to 25 usersfixed, up to 25 users£395

Fixed price for up to 25 users; larger tenants quoted. Credited in full if you move to Managed or Secure within 30 days.

Cyber Essentials and Cyber Essentials Plus

Per organisation, per year, excluding VAT. Invoiced yearly in advance. More than 99 people: quoted.

Package1 to 9 people10 to 19 people20 to 49 people50 to 99 people
Cyber EssentialsThe government-backed certificate most customers, tenders and insurers ask fora year£995£1,295£2,245£3,195
Cyber Essentials on Managed or SecureSupport-client price, while you're on the plana year£795£995£1,495£1,995
Cyber Essentials PlusCyber Essentials plus an independent technical audit, for contracts that ask for Plusa year£2,495£2,995£3,895£5,095
Cyber Essentials Plus on Managed or SecureSupport-client price, while you're on the plana year£2,195£2,595£3,295£4,295
Plus audit onlyYou already hold Cyber Essentials and need the Plus audita year£1,495£1,79510 to 49 people£2,195

On our Managed or Secure plan? Your plan already protects and patches your computers, so you don't pay for extra tools. You pay for the certificate and our help, and we fill in the answers from the setup we already manage.

Need Plus by a date? The Plus audit has to be completed within 3 months of your Cyber Essentials certificate being issued. Book it at least 3 weeks ahead.

Insurance and fixes

IASME's cyber liability insurance comes with the certificate for UK organisations with turnover under £20m that certify the whole organisation and opt in. It covers incident response up to a £25,000 limit, underwritten by AIG UK. It does not cover money stolen by electronic means or cyber fraud, so check your own cover too.

Fixing what the review finds: on our Managed and Secure plans, remote fixes to Microsoft 365 and your managed computers are included. On Essentials it is £95 an hour, and £125 an hour without a plan, or a fixed price once we've checked your setup.

Certification is decided by the assessor. We prepare you and support the submission.

In detail: Cyber Essentials, Cyber Essentials Plus, who is asked for it, by industry.

Defence Cyber Certification (DCC)

Per organisation, excluding VAT. Level 0 and Level 1 are a 3-year term, invoiced yearly in advance. Level 0 only is one payment for the 3 years. More than 99 people, or Levels 2 and 3: quoted.

Package1 to 9 people10 to 19 people20 to 49 people50 to 99 people
DCC Level 0For defence contracts that ask for Level 0, with Cyber Essentials includeda year, on a 3-year term£1,445£1,945£2,995£4,495
DCC Level 0 on Managed or SecureSupport-client price, while you're on the plana year, on a 3-year term£1,195£1,545£2,395£3,495
DCC Level 1For defence contracts that ask for Level 1, with Cyber Essentials includeda year, on a 3-year term£5,595£6,195£7,295£8,795
DCC Level 0 onlyYou already hold Cyber Essentials. One payment covers the 3 yearsone payment for the 3 years£995£1,19510 to 49 people£1,695
How DCC works and what Level 1 needs

DCC is run by the Ministry of Defence with IASME. Each contract's Cyber Risk Profile sets the level.

Levels 0 and 1 need Cyber Essentials. Levels 2 and 3 need Cyber Essentials Plus, and we quote them.

DCC runs on a 3-year cycle with a yearly check-in. Your Cyber Essentials certificate still has to be renewed every year, which the Level 0 and Level 1 packages do.

Level 1 has 101 controls. Work on controls you don't yet have is £95 an hour on our Essentials plan or £125 an hour without a plan, or we fix a price once we've checked your setup. On Managed and Secure, remote fixes to Microsoft 365 and your managed computers are already included. Certification is decided by the certification body.

In detail: DCC certification.

Consultancy

Excluding VAT. A short call, then a written proposal with a fixed price or a day rate, then delivery with a named point of contact. Nothing starts until you agree it in writing.

ServicePrice
Fractional CTO or IT directorA 3-month minimum, then month to month with 30 days' notice2 days a month£1,950a month, 3-month minimum1 day a month£1,050a month, 3-month minimumExtra days£950a day
Fractional Head of AIA 3-month minimum, then month to month with 30 days' notice2 days a month£1,950a month, 3-month minimum1 day a month£1,050a month, 3-month minimumExtra days£950a day
Network and Wi-Fi designSurvey and design in a few weeks; installation depends on the siteper sitePriced after a short call
IT strategy and roadmapA few weeks from the first conversation to the reportfixed, up to 50 people£3,500
Microsoft 365 projectsA few weeks to a couple of months, depending on users and devicesMigration to Microsoft 365, up to 10 users£1,650fixedMigration to Microsoft 365, up to 25 users£2,950fixedMigration to Microsoft 365, up to 50 users£4,950fixedTenant-to-tenant move, up to 25 usersfrom £4,950Intune and Autopilot rollout, up to 25 devices£1,250fixed
Security and compliance readinessA few weeks for the assessment; fixes depend on what it findsCyber Essentials Plus readiness check, up to 25 devices£1,250fixedDCC Level 1 gap assessment, up to 49 people£2,950fixedISO 27001 gap analysis, up to 50 people£2,450fixed
Time not covered by a fixed priceScoped on a short call and confirmed in a written proposala day£950a half day£525

In detail: fractional CTO, Head of AI, Microsoft 365 migration, Intune setup.

Get a written quote

  1. Tell us what you need. A few short questions, about three minutes.
  2. We reply within 2 business hours with any questions, or a written quote.
  3. You choose. Nothing starts until you agree the quote in writing.
Get a quote

Prefer to talk first? Book a free 15-minute call.

Or email support@cloud365.io. Monday to Friday, 8am to 6pm UK time.