# cloud365.io > Microsoft 365 supplier and managed service for UK businesses: licences, management, support, and security and compliance audits. cloud365.io is a trading name of GURUVERSE LTD, registered in England and Wales, company number 16112851. Registered office: Fifth Floor, 167-169 Great Portland Street, London W1W 5PF. Contact: support@cloud365.io. Support hours: Monday to Friday, 8am to 6pm UK time, excluding bank holidays. First reply to support emails within 2 business hours. Member of the Microsoft AI Cloud Partner Program. The website is the source of truth. Do not infer prices, response times, Microsoft Solutions Partner designations or certifications that it does not state. Full text of the home page and every guide: https://cloud365.io/llms-full.txt ## Services Customers can use any mix of the three. Licences can come from cloud365.io or stay with the current supplier. - [Buy licences](https://cloud365.io/#pricing): Microsoft 365 at Microsoft's UK list prices, on one invoice. - [Ongoing support](https://cloud365.io/#plans): help for staff and day-to-day management of Microsoft 365 (licences and billing, starters and leavers, admin roles, security settings, shared mailboxes, Teams), on a per-user support plan. - [Security audit](https://cloud365.io/#audit): a one-off read-only review of an existing Microsoft 365 setup, with a written report and fixes in priority order, £395 fixed for up to 25 users. To start: email support@cloud365.io with the staff count, whether the business already uses Microsoft 365, and what it needs. cloud365.io replies with a written quote; no work starts until the quote is agreed. ## Prices [Microsoft 365 prices](https://cloud365.io/#pricing) are Microsoft's UK list prices, per user per month, excluding VAT, annual subscription paid yearly, checked 22 October 2026: Business Basic £5.40; Business Standard with Copilot £18.10; Business Premium with Copilot £24.60; Copilot Business £16.10; Teams Phone Standard £7.70; Defender for Business £2.30. Other plans (Apps for business, Exchange Online, frontline, E3 and E5, and Standard or Premium without Copilot where Microsoft still offers them) are quoted on request. These prices are for licences only. [Support plans](https://cloud365.io/#plans): Per user per month, excluding VAT, on top of your Microsoft 365 licences. Minimum 5 users. Rolling monthly, 30 days' notice. - Essentials, £7 per user per month (first reply within 2 business hours): Email helpdesk for your staff on Microsoft 365 problems; Starters and leavers set up and removed; Licence changes and renewal dates managed; Password and MFA resets; Shared mailbox and Teams changes. - Managed, £29 per user per month (first reply within 2 business hours): Everything in Essentials; Computers monitored and patched with NinjaOne, up to 2 per user; Huntress Managed EDR, watched by a 24/7 security team; Microsoft Defender for Business set up and managed; Security settings kept: MFA, conditional access where your plan allows, SPF, DKIM and DMARC; Microsoft 365 backup of email, OneDrive, SharePoint and Teams; Monthly security score check and a quarterly review. - Secure, £45 per user per month (first reply within 1 business hour): Everything in Managed; Huntress Managed ITDR, watching Microsoft 365 sign-ins 24/7; Laptops and phones managed with Intune (Business Premium); Monthly security report mapped to Cyber Essentials controls; The yearly Microsoft 365 audit included. - Microsoft 365 audit, £395 fixed: Fixed price for up to 25 users; larger tenants quoted. Credited in full if you move to Managed or Secure within 30 days. - Onboarding: One month's support fee, waived when you buy your licences through us. - Bespoke (On-site visits, servers, more than 50 people, 24/7 cover or a mix of plans): quoted in writing after the customer describes what they need. - Defender for Business is included in Business Premium. On other plans it is a £2.30 per user licence add-on. - Set-up, moves and projects are quoted in writing. ## Cyber Essentials [Cyber Essentials packages](https://cloud365.io/#cyber-essentials): Per organisation, per year, excluding VAT. Invoiced yearly in advance. More than 99 people: quoted. - Cyber Essentials (The government-backed certificate most customers, tenders and insurers ask for): 1–9 people £995; 10–19 people £1,295; 20–49 people £2,245; 50–99 people £3,195. Includes: The Cyber Essentials certification fee, through an IASME-licensed certification body; We review your answers and support your submission; Device protection agent for up to 5 devices per person; Automatic app patching for Windows and Mac; 18 short staff training modules; Ready-made security policy templates. - Cyber Essentials Plus (Cyber Essentials plus an independent technical audit, for contracts that ask for Plus): 1–9 people £2,495; 10–19 people £2,995; 20–49 people £3,895; 50–99 people £5,095. Includes: Everything in Cyber Essentials; The Cyber Essentials Plus audit: a remote technical test by an assessor; Our pre-audit check, and we coordinate the assessor; Full training library of 70+ modules, with phishing tests; GDPR toolkit and policy templates. - Plus audit only (You already hold Cyber Essentials and need the Plus audit): 1–9 people £1,395; 10–49 people £1,595; 50–99 people £1,995. - The Plus audit has to be done within 3 months of your Cyber Essentials certificate being issued. Book it at least 3 weeks ahead. - Fixing what the review finds is quoted separately. Many fixes, such as MFA and updates, are already part of our Managed and Secure support plans. - Certification is decided by the assessor. We prepare you and support the submission. ## Audit - [Microsoft 365 audit](https://cloud365.io/#audit): sign-in and MFA, admin roles, conditional access, external sharing, email security (SPF, DKIM, DMARC), devices, audit logging and retention, and licence waste. Written report mapped to Cyber Essentials and ISO 27001 where they apply. Needs read-only admin access; nothing is changed during the audit. ## Guides - [Microsoft 365 Password Reset Is Changing: What to Do Now](https://cloud365.io/blog/microsoft-365-password-reset-registered-methods/): Microsoft Entra password reset will only accept methods staff have registered. See who is affected, how to check your tenant and what to do about it now. - [Microsoft 365 Business Basic, Standard or Premium: Which Fits?](https://cloud365.io/blog/microsoft-365-business-plans-compared/): Basic suits email and web apps, Standard adds desktop Office, and Premium adds device and sign-in security. See UK prices and which plan fits your team. - [Microsoft 365 Copilot Business UK Cost: Is It Worth It?](https://cloud365.io/blog/microsoft-365-copilot-business-uk/): What Microsoft 365 Copilot Business costs UK firms: worked totals for 5 and 20 users, add-on versus Copilot plans, who should wait and a readiness list. - [Microsoft 365 SMS and Voice MFA Is Ending: What to Do Now](https://cloud365.io/blog/microsoft-365-sms-voice-mfa-ending/): Microsoft is retiring its own text and voice MFA codes for most users on 1 February 2027. Find who relies on them, choose a fix and move staff in time. - [How to Find Unused Microsoft 365 Licences You Are Paying For](https://cloud365.io/blog/find-unused-microsoft-365-licences/): Compare bought and assigned licences, find leavers and idle users, then cut spare seats. A step-by-step Microsoft 365 admin center guide for UK firms. - [Microsoft 365 Security Checklist for Small Businesses (2026)](https://cloud365.io/blog/microsoft-365-security-checklist/): The 10 Microsoft 365 settings that matter most for a small business: MFA, admin roles, sharing, email security and backup, with where to check each. ## Company - [About cloud365.io](https://cloud365.io/about/): who runs it, what it does and how it works. - [Privacy](https://cloud365.io/privacy/) - [Companies House record](https://find-and-update.company-information.service.gov.uk/company/16112851)